Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia, with residents speaking more than 120 different languages.
BANKSTOWN HOSPITAL DIGITAL WAYFINDING
INDUSTRY
Healthcare, Hospital
LOCATION
NSW, AUSTRALIA
HARDWARE
Custom Enclosure, Intel NUC, Commercial Grade Screen, Touch Sensors
SOFTWARE
Custom Digital Wayfinding Software
THE CHALLENGE
The concept of supplying a digital wayfinding may seem simple at first but the challenge was to provide a solution to meet the complex nature of the Hospital environment and this included:
- guiding visitors to their destinations using walkways that is accessible only for the public with multiple entrance points
- buildings with different levels and each level having a different layout
- interconnecting buildings with the same physical levels but different names
- digital wayfinding kiosks located at different levels of the hospital
- popup announcement to guide visitors to the reception area
- providing basic instructions for non English speaking visitors
MAIN ENTRANCE
Several Digital Wayfinding Kiosk are located at the main entrances.
LIFTS
Several Digital Wayfinding Kiosk were also located in near lifts.
CORRIDORS
Were you ever lost at a corridor? This is another perfect location for a Digital Wayfinding Kiosk especially when there a long corridors that span across buildings.
DIGITAL WAYFINDING SOFTWARE
The major features of our digital wayfinding solution are:
- software built using the latest web technologies and uses a similar framework which is used by Navigational Based GPS Systems, Google Maps, etc.
- routing is based on dictated walkable paths and uses an algorithm based on shortest distance from current location to destination point
- routing inside buildings as well as between buildings
- all data is stored in a database and managed using an Online Management System
- multiple search functions by department and clinic
- 5 Languages – English, Vietnamese, Arabic, Chinese, Hindi
- uses a SMART Filter which provides dynamic real-time filtering as well as wildcard filtering against multiple words
- reporting – Know exactly what is and isn’t being used
- screensaver feature to show communication messages or advertisements when not being used
- and may more features!
OUR PRODUCTS
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SOCIAL WALL MODULE – DISPLAY SOCIAL MEDIA POSTS
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SOCIAL WALL MODULE – DISPLAY SOCIAL MEDIA POSTS
Add social media posts to the Digital Wayfinding software solution
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QR MODULE FOR DIGITAL WAYFINDING
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QR MODULE FOR DIGITAL WAYFINDING
Add the QR module to your digital wayfinding solution by allowing your visitors to obtain more information on their mobile devices.
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CUSTOM INTERACTIVE TOUCHSCREEN WALL MOUNTED KIOSK
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CUSTOM INTERACTIVE TOUCHSCREEN WALL MOUNTED KIOSK
We have a range of Digital Wayfinding kiosks which enables our client’s to benefit from a standard Kiosk design to a full custom solution. The Custom Interactive Touch screen 48″ Wall Mounted Kiosk is perfect for any location with a wall.
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DIGITAL WAYFINDING INDOOR KIOSK
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DIGITAL WAYFINDING INDOOR KIOSK
We are excited to introduce our new Digital Wayfinding Kiosk 2025, equipped with the latest technology features.
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