Campbelltown Hospital another large hospital in the Macarthur Region NSW Australia and that spans across multiple interconnected buildings. The hospital was recently expanded in 2016 and as part of the redevelopment project Digital Wayfinding was implemented to assist visitors and staff to navigate through the hospital. A total of 10 Digital Wayfinding kiosk units were installed across the hospital.
CAMPBELLTOWN HOSPITAL DIGITAL WAYFINDING
INDUSTRY
Healthcare, Hospital
LOCATION
NSW, AUSTRALIA
HARDWARE
Custom Enclosure, Intel NUC, Commercial Grade Screen, Touch Sensors
SOFTWARE
Custom Digital Wayfinding Software
THE CHALLENGE
The concept of supplying a digital wayfinding may seem simple at first but the challenge was to provide a solution to meet the complex nature of the Hospital environment and this included:
- guiding visitors to their destinations using walkways that is accessible only for the public with multiple entrance points
- buildings with different levels and each level having a different layout
- interconnecting buildings with the same physical levels but different names
- digital wayfinding kiosks located at different levels of the hospital
- popup announcement to guide visitors to the reception area
- providing basic instructions for non English speaking visitors
MAIN ENTRANCE
Several Digital Wayfinding Kiosk are located at the main entrances.
LIFTS
Several Digital Wayfinding Kiosk were also located in near lifts.
CORRIDORS
Were you ever lost at a corridor? This is another perfect location for a Digital Wayfinding Kiosk especially when there a long corridors that span across buildings.
DIGITAL WAYFINDING SOFTWARE
The major features of our digital wayfinding solution are:
- software built using the latest web technologies and uses a similar framework which is used by Navigational Based GPS Systems, Google Maps, etc.
- routing is based on dictated walkable paths and uses an algorithm based on shortest distance from current location to destination point
- routing inside buildings as well as between buildings
- all data is stored in a database and managed using an Online Management System
- multiple search functions by department and clinic
- 5 Languages – English, Vietnamese, Arabic, Chinese, Hindi
- uses a SMART Filter which provides dynamic real-time filtering as well as wildcard filtering against multiple words
- reporting – Know exactly what is and isn’t being used
- screensaver feature to show communication messages or advertisements when not being used
- and may more features!
OUR PRODUCTS
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SOCIAL WALL MODULE – DISPLAY SOCIAL MEDIA POSTS
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SOCIAL WALL MODULE – DISPLAY SOCIAL MEDIA POSTS
Add social media posts to the Digital Wayfinding software solution
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DIGITAL WAYFINDING TOUCHSCREENS
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DIGITAL WAYFINDING TOUCHSCREENS
We have a range of Digital Wayfinding touchscreen that can be easily mounted against the wall, portable trolley, or floor-mounted pole. Size ranges from 23″ all the way up to 86″. Depending on your requirements we can supply a Digital Wayfinding touchscreen that has an internal media player or we can supply you with an external player. Suitable for any location like reception areas, waiting areas and corridors in Offices, Hospitals, Universities and Schools. We can also customise the solution based on your business goals and needs.
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SURVEY MODULE FOR DIGITAL WAYFINDING
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SURVEY MODULE FOR DIGITAL WAYFINDING
Add the QR module to your digital wayfinding solution by allowing your visitors to obtain more information on their mobile devices.
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DIRECTIONAL WAYFINDING SIGNAGE SCREENS
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DIRECTIONAL WAYFINDING SIGNAGE SCREENS
We have a range of Directional Wayfinding screens that can be easily mounted against the wall, suspended from the ceiling or even floor-mounted. Depending on your requirements we can supply a Directional Wayfinding screen that has an internal media player or we can supply you with an external player. Suitable for any location such as reception areas, waiting areas and corridors in Offices, Hospitals, Universities and Schools. We can also customise the solution based on your business goals and needs. As a complete wayfinding solution, we also recommend you have Digital Wayfinding Kiosks also within your premises.
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